Privacy Policy

1. Introduction

ABW Real Estate ("we", "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with the data protection laws of the United Arab Emirates.

2. Information We Collect

We may collect the following categories of personal information:

• Identification information: first name, last name, date of birth, nationality
• Contact information: email address, phone number, postal address
• Financial information: income, assets, credit history (if necessary)
• Preference information: real estate preferences, budget, desired locations
• Browsing data: IP address, browser type, pages visited
• Identity documents: passport, Emirates ID (when required for transactions)

3. How We Use Your Information

We use your personal information to:

• Provide personalized real estate consultancy services
• Process transactions and manage your account
• Communicate with you regarding our services
• Send updates on properties that may interest you
• Improve our services and your experience
• Comply with legal and regulatory obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal information based on your consent, for the performance of a contract, to comply with legal obligations, or to pursue our legitimate business interests, always respecting your fundamental rights and freedoms.

5. Information Sharing

We may share your information with:

• Real estate partners: developers, property owners, and other agents to facilitate transactions
• Service providers: companies that assist us in business operations
• Professional advisors: lawyers, accountants, and other consultants
• Government authorities: when required by law or to comply with regulatory obligations
• Financial institutions: banks and mortgage companies to process transactions

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and staff training on data security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with any legal, accounting, or reporting obligations. When information is no longer needed, we securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Right of access: request copies of your personal information
• Right to rectification: request correction of inaccurate information
• Right to erasure: request deletion of your information
• Right to restriction: request limitation of processing
• Right to object: object to the processing of your information
• Right to portability: request transfer of your information
• Right to withdraw consent: withdraw consent at any time

To exercise these rights, contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyze site traffic and usage
• Personalize content and advertisements
• Remember your preferences

You can manage cookie preferences through your browser settings.

10. International Transfers

Your information may be transferred to and stored in countries outside the United Arab Emirates. When we transfer your data, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. Children's Privacy

Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. We recommend reviewing this page periodically for any changes.

13. Contact

For questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, contact us at: